SupportUnder attack?Free IT & Security AssessmentGet started →
Managed IT

Endpoint management for laptops and desktops

Central control of your laptops and desktops, including policies, applications, security baselines and health checks.

ENDPOINT MANAGEMENTStandard secure buildsDisk encryptionPatching and updatesEndpoint protectionRemote support toolsLost device responseEVERY DEVICE MANAGED

Free AssessmentCall (847) 200-3666

What is included

One consistent, secure standard for every device

Policies and baselines

Standard security and configuration baselines applied to every device.

Patching

Scheduled patching for operating systems and common business applications.

Learn more 

Health checks

Ongoing checks that flag devices needing attention before they fail.

Our technology approach

Flexible by design

CTEKS does not force every customer into one technology stack. We maintain a proven managed services and cybersecurity toolset while also supporting and integrating technologies already deployed in your environment. Your final technology stack is determined by your infrastructure, security requirements, licensing, compliance requirements, selected services and service level agreement. Where it makes sense we standardize and consolidate, and we do not unnecessarily replace good technology you already have. Not every technology listed on this site is included in every CTEKS plan.

Security monitoring (SOC and SIEM)

CTEKS supports multiple SIEM and security monitoring technologies based on your environment and requirements. Our managed security stack may include Pillr-backed SOC and SIEM services, while Microsoft Sentinel may be deployed or managed for Microsoft-centric environments where appropriate.

Endpoint protection (EDR and XDR)

CTEKS supports multiple endpoint protection, EDR and XDR technologies based on your environment and security requirements. Our managed security stack may include SentinelOne for advanced endpoint detection and response, while Microsoft Defender may be deployed or managed for organizations standardized on the Microsoft security ecosystem. In some environments they complement each other, and in others one platform is the primary solution.

Endpoint management

CTEKS supports multiple endpoint management technologies depending on your environment and requirements. NinjaOne may serve as our RMM and managed IT operations platform, while Microsoft Intune or Microsoft Configuration Manager (ConfigMgr) may be deployed or managed for organizations requiring Microsoft-native device management, MDM, compliance, Conditional Access and Entra ID integration. In many environments they work together. NinjaOne covers IT operations, monitoring, patching, automation and remote management. Intune covers Microsoft-native device policy, MDM and MAM, compliance, Autopilot and identity-integrated endpoint management.

Identity, email and backup

Identity security uses Microsoft Entra ID, MFA, Conditional Access, PIM, Windows LAPS and related technologies where appropriate. Email security uses Avanan from the CTEKS security stack and/or Microsoft-native or other email security, depending on the environment. Backup and disaster recovery use CTEKS backup solutions or your existing backup platforms, selected based on workload, environment and service agreement.

Patch management

Security updates without the disruption

  • OS updates: Windows patching through set maintenance windows, with restarts planned in advance
  • Third-party updates: browsers, PDF tools, runtimes and other common apps kept current
  • Reporting and exceptions: patch compliance is tracked and missed devices are followed up on
  • Staged rollouts to protect stability

Improve security fast

We will standardize and secure your endpoints. Part of our managed IT services.

Client reviews

What clients say about working with CTEKS

Rated 5.0 on Google across 23 reviews. Excerpts from real reviews.

VG
Violet G.★★★★★ Google review

“Efficient, fast and knowledgeable. I would definitely recommend them if you are looking for a new IT company!”

Posted on Google
DR
David R.★★★★★ Google review

“Everything was done with the utmost professionalism and they had no trouble understanding some of the nuances of our software and accommodating them in the Azure environment.”

Posted on Google
LP
Linda P.★★★★★ Google review

“CTEKS has provided exceptional service standards as our company was acquired and all employees had to be merged into the new parent company tenant. The team brought the technical expertise for this important milestone and led with advanced planning and project leadership.”

“The client support has been incredible.”

Posted on Google
Related Microsoft services

Plan your Microsoft project with CTEKS

Focused pages on the Microsoft projects we handle most often.

Free remote assessment • No obligation

Get your free remote IT & security assessment

Find out where your risks are before they become outages.

  • Network, backup and security health check
  • Plain-English report with a priority list
  • Written quote if you want our help

Prefer to talk? (847) 200-3666

Book a call with our team

Request your free remote assessment

What happens next
  1. We typically respond within one business day. For urgent or emergency support, call (847) 200-3666. Your service agreement or SLA applies.
  2. A short call to understand your environment. The free assessment is done remotely; onsite visits are not included.
  3. You get a plain-English report, and a written quote if you want our help.
By submitting, you agree that CTEKS may contact you about your request. We typically respond within one business day. See our Privacy Policy.

Prefer to pick a time? Pick a time for a 30 minute Microsoft Teams discovery call. No obligation.

Call usFree Assessment