A technology partner built on relationships
CTEKS is a managed service provider (MSP) and managed security service provider (MSSP) offering IT and cybersecurity services with monitoring to businesses nationwide.
Free remote IT & security assessment
Know where your risks are before they become outages.
- Network, backup and security review
- Plain-English report, prioritized fixes
- Target response within one business day
Who we are and how we work
A quick introduction to our team, our history since 2002 and what working with CTEKS feels like.
Read the transcript
Meet CTEKS. We are a managed IT and cybersecurity company that helps growing businesses stay secure and keep working. We were founded in 2002, so we bring more than two decades of experience. Our clients rate us 5 out of 5 on Google. And we serve businesses nationwide. We provide help desk support, managed cybersecurity, Microsoft 365 and cloud services, backup and disaster recovery, and IT consulting and planning. When you call, you reach real people who explain things in plain English. No jargon, and no runaround. Let us show you what better IT feels like. Start with a free assessment.
Prevention, security and long-term reliability
We focus on prevention, security and long-term reliability, with proactive support, advanced cybersecurity and cloud solutions. We build long-term partnerships, with some clients trusting us for decades. We treat clients like team members and grow mostly through referrals.
Built for security and reliability
Our managed cybersecurity combines endpoint protection and monitoring with SOC and SIEM services, depending on your plan.
- Threat monitoring and response, 24/7 where the applicable managed cybersecurity service provides it
- Endpoint protection and ransomware defense
- Proactive detection and automated remediation
- Fewer alerts and faster incident resolution
Why businesses choose CTEKS
Long-term partnership
Clients stay for years, some for decades.
Fast and dependable support
A responsive team that owns the problem.
Solutions that support growth
Technology recommendations tied to efficiency, security and growth.
Trust and accountability
Safeguarding your systems with reliable recovery solutions.
One stop shop for all your IT solutions
CTEKS combines managed IT services, cybersecurity, endpoint security and 24-hour monitoring into one scalable service. We serve as a single partner for network management, security operations and ongoing support.
Everything your IT needs, from one team
Managed IT Services
help desk, monitoring and patching
Learn moreManaged Security (MSSP)
SOC and SIEM, EDR and training
Learn moreFirewall & Network Security
Managed firewalls and secure access
Learn moreCloud Solutions
Microsoft 365, Azure and AWS
Learn moreIT Migration Services
Microsoft 365, server and office moves
Learn moreVirtualization
Hyper-V and VMware consolidation
Learn moreBackup & Data Protection
Immutable backup and fast restore
Learn moreIT Consulting
Roadmaps, assessments and strategy
Learn moreHealthcare IT
HIPAA-aligned IT for practices
Learn moreSupport Plans & Pricing
Three plans with clear starting prices
Learn moreSince 2002
Founded in 2002 by Chet Katrodia, CTEKS began as onsite computer support and grew into managed IT and cybersecurity services. It now supports organizations across the United States while keeping its focus on trust, service and a people-first approach.
The principles we run the company on
People first
Behind every ticket is a person trying to get their work done. We treat clients like members of our own team.
Prevention over firefighting
We would rather stop a problem before it happens than be very good at cleaning up after one.
Plain-English honesty
We explain what is wrong, what it means and what we recommend, including when the answer is that you do not need something.
Own the problem
We find the root cause, document it and put safeguards in place so the same issue does not come back.
Security from day one
Security is part of every service we deliver, not an add-on bolted on at the end.
Long-term partnership
We grow mostly through referrals, so earning trust year after year matters more than winning a single project.
How we get started
A simple, predictable start so there are no surprises.
Free assessment
We review your network, backup and security setup and give you a plain-English report.
Plan and quote
You get a clear scope and a written quote before any work begins.
Onboarding
We document your environment, set up monitoring and introduce your support team.
Ongoing support
Help desk, proactive maintenance and regular reviews to keep improving.
Trusted by clients, some for decades
Rated 5.0 on Google from 23 reviews, plus recommendations from clients who have worked with us for years.
…and the CTEKS team are the most responsive and resourceful group I’ve ever had the pleasure of working with. And it isn’t close.Russ Callahan, President National Operations · LinkedIn recommendation
“CTEKS has provided exceptional service standards as our company was acquired and all employees had to be merged into the new parent company tenant. The team brought the technical expertise for this important milestone and led with advanced planning and project leadership.”
“The client support has been incredible.”
Posted on Google“Everything was done with the utmost professionalism and they had no trouble understanding some of the nuances of our software and accommodating them in the Azure environment.”
Posted on Google“We have used CTEKS for many years for our IT support. We are a corporation with multiple locations throughout the United States and CTEKS has been vital in integrating multiple networks and software programs during our growth and acquisitions. They are always one call, email or text away, no matter the day or time, no matter how big or small the issue is.”
Posted on GoogleWhat you can count on from us
- A written quote before any work begins, with no surprises
- Plain-English reports on what we find and what we recommend
- Your environment documented, so support does not depend on one person
- Security and backups treated as the foundation, not an extra
- A team that answers the phone during business hours: (847) 200-3666
- Honest advice, even when it means recommending less
Based in Schaumburg, serving businesses nationwide
CTEKS is located at 10 N Martingale Rd, Schaumburg, IL 60173. We support clients in these metro areas and remotely across the United States.
Common questions
What is CTEKS?
CTEKS is a managed service provider (MSP) and managed security service provider (MSSP) based in Schaumburg, Illinois. We provide managed IT, cybersecurity, cloud, backup and IT consulting services.
When was CTEKS founded and by whom?
CTEKS was founded in 2002 by Chet Katrodia and has grown mostly through referrals and long-term client relationships.
Where are you located?
CTEKS is located at 10 N Martingale Rd, Schaumburg, IL 60173. We serve clients in Chicago and 15 other metro areas, and we support many services remotely.
What kinds of businesses do you work with?
We focus on small and mid-sized organizations, including healthcare practices, law firms, financial services, manufacturing, property, education and non-profits, and government.
How do we get started?
Request a free assessment or call (847) 200-3666. We review your environment, give you a plain-English report and a written quote if you want our help.
How can I verify your reputation?
Read our Google reviews, rated 5.0 from 23 reviews, and the recommendations on our Customer Stories page.
Ready to build a smarter, more secure IT environment?
Tell us a little about your business and we will reach out.
- Network, backup and security health check
- Plain-English report with a priority list
- Written quote if you want our help
Prefer to talk? (847) 200-3666
