IT support and managed IT services for Austin businesses
Managed IT, monitoring and layered cybersecurity for Austin businesses, delivered by the CTEKS team with predictable monthly pricing.
Free IT & security assessment
Know where your risks are before they become outages.
- Network, backup and security review
- Plain-English report, prioritized fixes
- Target response within one business day
IT services for Austin businesses
One accountable team for support, security, cloud and strategy.
Help desk and support
Fast answers for every user, by phone and remote, with onsite help by arrangement.
Learn moreCybersecurity
EDR/XDR, MFA, email security and staff training.
Learn moreMicrosoft 365 and cloud
Setup, security, migration and backup.
Learn moreBackup and recovery
Tested backups and a disaster recovery plan.
Learn moreNetwork and firewall
Secure Wi-Fi and monitored firewalls.
Learn moreIT consulting and vCIO
Roadmaps, budgets and technology planning.
Learn moreIT in Austin: what businesses here need
Austin's economy leans toward software, startups, higher education and state government work. Those teams grow quickly, adopt cloud tools early and are often asked by customers to prove their security. CTEKS gives Austin companies a managed IT and security foundation so they can scale without hiring a full IT department.
Software and technology companies
Fast onboarding and offboarding, device management and identity security keep small teams productive as they grow.
Government contractors and education
Documented access control, backup and endpoint protection support vendor reviews and grant requirements.
Professional services
Firms need dependable email security, file sharing and support that does not depend on one person.
Why Austin businesses choose CTEKS
- Remote help desk support from a real team, with onsite visits by arrangement
- Proactive monitoring that catches problems early
- Security in every plan
- Predictable monthly pricing
- Experience since 2002
- Free assessment before you commit
Areas we serve near Austin
IT support, MSP and computer support in Austin
Looking for an IT company near you? Here is what CTEKS does for Austin businesses.
IT support in Austin
Business IT support for Austin teams: a help desk that answers, remote fixes and onsite visits by arrangement.
MSP in Austin
CTEKS is a managed service provider (MSP) for Austin businesses, handling monitoring, patching, security and planning.
Computer support in Austin
Laptops, desktops, printers, Microsoft 365 and new-hire setup for your Austin staff.
Managed IT services in Austin
One predictable monthly price for IT support, monitoring and security, with no per-ticket bills.
Cybersecurity in Austin
Managed cybersecurity, ransomware protection, email and endpoint security for Austin companies.
IT consulting in Austin
Roadmaps, budgets and a vCIO for Austin businesses that want a plan.
IT support in nearby cities and suburbs
IT support · Cybersecurity services · Microsoft 365 support · Small business IT support
Common questions
Do you provide IT support for Austin businesses?
Yes. CTEKS provides managed IT, cybersecurity and cloud services to Austin businesses, with monitoring and a responsive help desk.
We are a startup. Can you help us prepare for SOC 2?
We can implement and document many of the technical controls auditors look for, such as MFA, device encryption, patching and backup. The audit itself is performed by an independent auditor.
How quickly can new hires be set up?
With standardized laptop images and Microsoft 365 provisioning, a new user can usually be ready on day one once equipment is available.
How much does managed IT cost in Austin?
Pricing depends on your users and devices. Plans start at $80, $120 and $175 per user per month. Final pricing depends on the size and complexity of your environment, number of locations, SLA requirements and scope of services, and we give you a written quote after a free assessment.
Can you support my team onsite in Austin?
Most support is delivered remotely. Onsite visits for consulting or assessments can be arranged when needed, but they are not promised in every location and are not part of the free assessment, which is remote only. Contact us and we will confirm what is possible for your address.
Get your free IT & security assessment
Find out where your risks are before they become outages.
- Network, backup and security health check
- Plain-English report with a priority list
- Written quote if you want our help
Prefer to talk? (847) 200-3666
Request your free assessment
Prefer to pick a time? Pick a time for a 30 minute Microsoft Teams discovery call. No obligation.