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Microsoft 365 support and consulting for businesses

Microsoft 365 support, security and migration from a managed IT company. We set it up, secure it and help your people use it.

MICROSOFT 365EmailTeamsSharePointOneDrive365MANAGED BY CTEKSSet up, secured and supportedMFA, backup and licensing handled

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What we do

Microsoft 365 services

Microsoft 365 support

Help desk for Outlook, Teams, SharePoint and OneDrive, plus user and license management.

Security and MFA

Conditional access, MFA, email security and phishing protection set up the right way.

Migration and tenant moves

Email and file migrations, and tenant-to-tenant merges after acquisitions.

Microsoft 365 consulting

Licensing reviews, governance and a plan to get more from what you pay for.

Backup for Microsoft 365

Independent backup of mail, files and Teams data.

Azure support

Azure environments built, secured and managed around your needs.

Microsoft 365

Security, administration and IT

We describe what we do first, then the Microsoft technologies involved. Product names change often, and what we deploy depends on your licensing, environment and requirements.

Microsoft DefenderMicrosoft IntuneExchange OnlineMicrosoft PurviewDefender for Cloud AppsMicrosoft Entra IDConditional AccessWindows LAPSMicrosoft Sentinel (where appropriate)

Microsoft Defender and endpoint protection, detection and response

CTEKS supports multiple endpoint protection, EDR and XDR technologies based on your environment and security requirements. Our managed security stack may include SentinelOne for advanced endpoint detection and response, while Microsoft Defender may be deployed or managed for organizations standardized on the Microsoft security ecosystem. In some environments they complement each other, and in others one platform is the primary solution.

Microsoft Intune

Cloud-based endpoint, mobile-device and application management, including device configuration, compliance, security policies, Autopilot and integration with Microsoft Entra ID and Conditional Access. It can work alongside NinjaOne, our RMM and managed IT operations platform.

Exchange Online and email security

Mailbox administration and Exchange Online security. Email protection uses the CTEKS security stack and/or Microsoft-native security, depending on your environment.

Microsoft Purview and Defender for Cloud Apps

Labeling, retention and cloud app controls using Microsoft Purview and Defender for Cloud Apps, the current names for Azure Information Protection and Cloud App Security.

Entra ID, Conditional Access, PIM and Windows LAPS

Microsoft Entra ID, MFA, Conditional Access, privileged identity management and Windows LAPS, where appropriate.

Microsoft Sentinel and SIEM monitoring

CTEKS supports multiple SIEM and security monitoring technologies based on your environment and requirements. Our managed security stack may include Pillr-backed SOC and SIEM services, while Microsoft Sentinel may be deployed or managed for Microsoft-centric environments where appropriate.

CTEKS does not force every customer into one technology stack. We maintain a proven managed services and cybersecurity toolset while also supporting and integrating technologies already deployed in your environment. Your final technology stack is determined by your infrastructure, security requirements, licensing, compliance requirements, selected services and service level agreement. Where it makes sense we standardize and consolidate, and we do not unnecessarily replace good technology you already have. Not every technology listed on this site is included in every CTEKS plan.

Client reviews

What clients say about working with CTEKS

Rated 5.0 on Google across 23 reviews. Excerpts from real reviews.

MM
Marina M.★★★★★ Google review

“Our company switched to Cteks and I absolutely love working with everyone on the team! They are super fast to respond, fix issue remotely behind the scenes on call if needed.”

Posted on Google
AS
Anne S.★★★★★ Google review

“We have used CTEKS for many years for our IT support. We are a corporation with multiple locations throughout the United States and CTEKS has been vital in integrating multiple networks and software programs during our growth and acquisitions. They are always one call, email or text away, no matter the day or time, no matter how big or small the issue is.”

Posted on Google
VG
Violet G.★★★★★ Google review

“Efficient, fast and knowledgeable. I would definitely recommend them if you are looking for a new IT company!”

Posted on Google
Related Microsoft services

Plan your Microsoft project with CTEKS

Focused pages on the Microsoft projects we handle most often.

FAQ

Common questions

Do you provide Microsoft 365 support?

Yes. We support users, manage licenses and security and handle migrations and merges.

Can you migrate us to Microsoft 365?

Yes. We plan and run email, file and tenant migrations with minimal disruption.

Do you support Azure too?

Yes. We design, secure and manage Azure environments, and we support AWS as well.

Free remote assessment • No obligation

Get your free remote IT & security assessment

Find out where your risks are before they become outages.

  • Network, backup and security health check
  • Plain-English report with a priority list
  • Written quote if you want our help

Prefer to talk? (847) 200-3666

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What happens next
  1. We typically respond within one business day. For urgent or emergency support, call (847) 200-3666. Your service agreement or SLA applies.
  2. A short call to understand your environment. The free assessment is done remotely; onsite visits are not included.
  3. You get a plain-English report, and a written quote if you want our help.
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