Managed IT services, IT support and cybersecurity for businesses.
CTEKS provides managed IT services, business IT support, cybersecurity, Microsoft 365 and cloud for businesses in Chicago and nationwide, for one predictable monthly price.
IT that just works, and security you can trust.
Help desk, monitoring and layered cybersecurity for one predictable monthly price, with coverage defined by your plan. A real team behind you, not one overworked IT person.
Predictable IT support with clear starting prices.
Help desk, monitoring and patching for one predictable monthly price. Support and service levels depend on your plan.
Cybersecurity that helps catch problems early.
Layered security, from endpoint protection and MFA to backup and phishing training, matched to your plan, to help keep one click from becoming a crisis.
Move to the cloud with confidence.
Microsoft 365, Azure and AWS, planned and secured, with minimal disruption to your team.
Planning an IT migration? We make it simple.
Microsoft 365, server and office moves, planned, tested and secured, with minimal downtime for your team.
See how CTEKS keeps your technology secure and running
help desk, managed security, Microsoft 365 and cloud, and backup and recovery, for one predictable monthly price.
Read the transcript
See how CTEKS keeps your technology secure and running. Your business runs on technology. Laptops, cloud, phones, and the data behind it all. When it works, nobody notices. When it breaks, work stops. A login that fails. Email that goes down. Files you cannot reach. Every minute costs you. That is where CTEKS steps in. We keep your technology secure and running, so you can focus on your business. Our team provides help desk support, managed cybersecurity, Microsoft 365 and cloud services, backup and disaster recovery, and IT consulting and planning. Everything your team needs, handled. We were founded in 2002. Our clients rate us 5 out of 5 on Google. And you get one predictable monthly price, with plans starting at $80 per user per month. Getting started is simple. Book a short call. We run a free remote assessment of your security, backups and Microsoft 365. Then you get a clear plan, with priorities, options and pricing in plain English. Start with a free assessment today.
Planning an IT migration?
We make complex transitions simple, secure and successful. From Microsoft 365 and server moves to mergers, acquisitions and office transitions, CTEKS handles the planning, the move and the follow-up with minimal disruption.
Tired of IT surprises?
Most clients come to us after an outage, a scare, or a bill they didn’t see coming.
One person is a single point of failure
Sick days, vacations and resignations shouldn’t stop your business. You get a full team who knows your setup.
One click shouldn’t cost you a week
We layer endpoint protection, MFA, backups and phishing training so a mistake doesn’t become a crisis.
IT costs should be predictable
Predictable monthly pricing for support, monitoring and patching, with a roadmap to help keep hardware and projects from coming as a shock.
Everything IT, from one accountable partner
Fully managed, so your team can focus on the work that grows the business.
Managed IT & Help Desk
Remote support, onsite visits by arrangement, proactive monitoring, patching and endpoint management, depending on your plan.
Cybersecurity
EDR/XDR, MFA and zero trust, security awareness training, compliance and risk assessments.
Cloud & Microsoft 365
Secure migration, Azure and AWS, Microsoft 365 management and SaaS backup.
Backup & Recovery
Server and endpoint backup, tested disaster recovery and ransomware recovery.
Network & Firewall
Monitored firewalls, Wi-Fi, SD-WAN and VPN for multi-site teams.
IT Consulting & vCIO
Roadmaps, technology assessments and budgets without a full-time CIO.
A different kind of IT partner
Break-fix shops react. We prevent.
| Break-fix IT | One in-house person | CTEKS | |
|---|---|---|---|
| Support when you need it | Billed per call | When they’re in | Team-based, by plan |
| Proactive monitoring | Rarely | Limited | By plan |
| Layered cybersecurity | Extra cost | Depends on skills | By plan |
| Predictable monthly cost | No | Salary + tools | Predictable monthly |
| Coverage if someone’s out | No | No | Team coverage, per your plan |
Managed IT services, IT support and cybersecurity for businesses
CTEKS provides managed IT services, business IT support, cybersecurity, Microsoft 365, cloud services, network management, backup and disaster recovery, and technology consulting for businesses throughout Chicago and nationwide.
Whether you search for an IT support company, an IT company near you or a managed service provider, you get one accountable team: a help desk that answers, monitoring that catches problems early, and security that fits your business.
Our managed IT support includes responsive IT support, onsite IT support by arrangement when you need hands on the problem, plus network support, server support and computer support for every employee. As your managed IT service provider and IT consulting company, we also handle Microsoft 365 consulting, Azure support, cloud IT services, cloud migration, IT infrastructure, IT compliance and business continuity planning. Based in Schaumburg and serving businesses across Chicagoland and 16 US metro areas, we are a cybersecurity company you can call.
IT support
Business IT support by phone and remote, onsite by arrangement, with monitoring.
Managed IT services
Help desk, monitoring and patching for one predictable monthly price.
Cybersecurity services
Managed cybersecurity, ransomware protection, email and endpoint security.
Microsoft 365 support
Support, security and migration for Microsoft 365 and Azure.
Co-managed IT
Add our team to your in-house IT staff.
Small business IT support
A full IT team for small and mid-sized businesses.
How protected is your business?
Tick what is true for you today. This is a quick self-check, not a formal assessment.
From first call to fully managed
Simple, low-risk, with no disruption to your day.
Free assessment
We review your network, security and backups and show you exactly where the risks are.
Clear proposal
A prioritized plan and a written quote, so you know what to expect.
Smooth onboarding
We take over without disruption and introduce your support team.
Plans that fit your team
Clear starting prices. Your final quote is customized to your environment.
Essential Support
- Helpdesk and basic monitoring
- Microsoft 365 user support
- Patch management
- Endpoint protection
Proactive Support
- Proactive monitoring and remediation
- Network device monitoring
- Quarterly technology reviews
- Security policy management
All-Inclusive Managed IT
- Unlimited remote help desk support for covered users and supported systems, subject to the service agreement
- Dedicated vCIO/vCTO
- Enhanced SLA options
- Advanced Cybersecurity Package available
Plans starting at $80, $120, and $175 per user/month. Final pricing is based on the size and complexity of your environment, number of locations, SLA requirements, and scope of services. Response time is not resolution time. See full plan details.
Trusted by teams that can’t afford downtime
…and the CTEKS team are the most responsive and resourceful group I’ve ever had the pleasure of working with. And it isn’t close.Russ Callahan, President National Operations · LinkedIn recommendation
“…proactive about cybersecurity, hardware and software lifecycles, firewalls, backups, cloud costs, and larger infrastructure projects. … recommendations are practical, transparent, and based on what the business actually needs, not simply the most expensive option.”
“They have earned the trust of our leadership and employees and function as an extension of our internal IT team.”
LinkedIn recommendation · August 8, 2026“We have used CTEKS for many years for our IT support. We are a corporation with multiple locations throughout the United States and CTEKS has been vital in integrating multiple networks and software programs during our growth and acquisitions. They are always one call, email or text away, no matter the day or time, no matter how big or small the issue is.”
Posted on Google“Our company switched to Cteks and I absolutely love working with everyone on the team! They are super fast to respond, fix issue remotely behind the scenes on call if needed.”
Posted on GoogleResults, not just promises
Three real engagements, what the problem was and how it ended.
On-prem to Azure
Challenge: move a customer off aging servers without breaking its specialized software.
Result: completed professionally, and the client referred CTEKS to another customer.
Acquisition merge
Challenge: merge every employee into the parent company’s Microsoft 365 tenant.
Result: planned in advance, with clear staff instructions and a smooth cutover.
Eight-year partnership
Challenge: a multi-branch business needed IT it could rely on every day.
Result: servers, networks, Microsoft 365 and support as an extension of the client’s team, for nearly eight years.
We speak your industry’s language
Compliance rules, line-of-business software and real downtime costs, handled.
Common questions
What is CTEKS?
CTEKS is a managed IT and cybersecurity provider based in Schaumburg, Illinois. Founded in 2002, it provides IT support, monitoring, cybersecurity, cloud and backup services to businesses nationwide.
What does managed IT include?
Help desk support (remote, with onsite visits by arrangement), proactive monitoring, patching, endpoint management, cybersecurity, backup and recovery, cloud management and IT consulting, for one predictable monthly price.
How much does managed IT cost?
Plans starting at $80, $120, and $175 per user/month. Final pricing is based on the size and complexity of your environment, number of locations, SLA requirements, and scope of services. After a free assessment we give you a written quote.
What is the free IT & security assessment?
A review of your network, security and backups, followed by a plain-English report with a prioritized list of fixes. There is no obligation.
Can you work with our existing IT person?
Yes. We can fully replace IT or co-manage alongside your in-house staff.
Do you support regulated industries?
Yes. We support healthcare, legal and financial clients with security controls, risk assessments and documentation.
Where do you work?
We are based in Schaumburg, IL and serve businesses nationwide, with remote support and onsite visits by arrangement in our metro areas.
What is the difference between IT support and managed IT services?
IT support fixes problems when users call. Managed IT services also monitor, patch and secure your systems and plan upgrades, so fewer problems happen. CTEKS provides both for one predictable monthly price.
Do you offer IT support near me?
CTEKS is based in Schaumburg, Illinois, and serves businesses nationwide with remote IT support, with onsite visits by arrangement in 16 metro areas, including Chicago, Dallas, Atlanta and Phoenix.
Are you a managed service provider (MSP)?
Yes. CTEKS is a managed service provider and a managed security service provider (MSSP), so one team handles IT support and cybersecurity.
The IT Partner Checklist
Not all IT providers deliver the same level of service. Know what to ask before you choose.
- What to look for in an IT partner
- What to avoid
- How to choose a provider that delivers real value
Get your free remote IT & security assessment
Find out where your risks are before they become outages.
- Network, backup and security health check
- Plain-English report with a priority list
- Written quote if you want our help
Prefer to talk? (847) 200-3666
Prefer to pick a time? Pick a time for a 30 minute Microsoft Teams discovery call. No obligation.
