Privacy Policy

Effective Date: October 11, 2026
Last Updated: October 11, 2026

CompuTEK Solutions, Inc., doing business as CTEKS | Managed IT & Cybersecurity Services (“CTEKS,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit cteks.com, contact us, submit a form, request information or services, apply for employment, or otherwise interact with our website.

CTEKS provides managed IT, cybersecurity, cloud, consulting, and related technology services.

This Privacy Policy primarily applies to information collected through our public website and related online interactions. Information CTEKS processes on behalf of customers while delivering contracted IT, cybersecurity, cloud, support, or consulting services is governed by the applicable customer agreement, service agreement, statement of work, data processing agreement, or other written agreement between CTEKS and that customer.

Information We Collect

The information we collect depends on how you interact with CTEKS and our website.

Information You Provide to Us

When you contact us, submit a form, request an assessment, schedule a consultation, request a quote, call us, email us, or otherwise communicate with CTEKS, we may collect information such as:

• Name
• Company or organization name
• Job title
• Business address
• Email address
• Telephone or mobile number
• Information about your organization
• Information about your technology environment or requirements
• Details regarding your IT, cybersecurity, cloud, or support needs
• Information contained in your inquiry or request
• Any other information you voluntarily provide

Communications and Service Requests

If you contact CTEKS by telephone, email, website form, chat, or another communication method, we may collect and retain information relating to that communication, including the nature of your request and our correspondence with you.

If you request an IT assessment, cybersecurity assessment, consultation, proposal, quote, or other service, we may collect information reasonably necessary to understand your needs and prepare an appropriate response.

Employment and Applicant Information

If you apply for employment with CTEKS, we may collect information including:

• Name and contact information
• Résumé or curriculum vitae
• Employment history
• Education
• Professional qualifications
• Certifications
• Professional profiles or portfolio links
• References
• Information provided during recruiting or interviews
• Other information you voluntarily provide

Information Collected Automatically

When you visit our website, CTEKS and certain service providers may automatically collect technical and usage information, including:

• IP address
• Browser type
• Operating system
• Device type
• Internet service provider
• Referring website or page
• Pages viewed
• Links clicked
• Date and time of visits
• Approximate geographic location derived from an IP address
• Session information
• Campaign or UTM information
• Website interactions
• Cookie and analytics identifiers

We may use this information to operate, protect, monitor, maintain, analyze, and improve our website.

How We Use Information

CTEKS may use information for purposes including:

• Responding to inquiries, questions, and requests
• Scheduling consultations, assessments, demonstrations, or meetings
• Preparing quotes, proposals, and recommendations
• Providing information about our services
• Managing prospective and existing customer relationships
• Delivering requested services
• Processing employment applications
• Operating and maintaining our website
• Improving website functionality and user experience
• Understanding website traffic and visitor behavior
• Measuring marketing and campaign effectiveness
• Maintaining our customer relationship management systems
• Preventing spam, fraud, malicious activity, and abuse
• Protecting our website, systems, business, customers, and users
• Sending administrative and service-related communications
• Sending marketing communications where permitted by applicable law
• Maintaining appropriate business records
• Complying with contractual obligations
• Complying with applicable laws and legal processes
• Establishing, exercising, or defending legal rights
• Investigating suspected fraud, misuse, or cybersecurity incidents

You may unsubscribe from promotional marketing emails at any time using the unsubscribe link provided in the communication or by contacting us.

Cookies and Similar Technologies

CTEKS and our service providers may use cookies, tags, pixels, scripts, analytics tools, and similar technologies to operate, secure, analyze, and improve our website.

These technologies may be used to:

• Provide website functionality
• Remember preferences
• Protect forms from spam or automated abuse
• Analyze website traffic
• Understand visitor interactions
• Identify referring websites or campaigns
• Measure marketing effectiveness
• Improve website usability and performance

Depending on the configuration of our website, these services may include technologies provided by companies such as Google, Cloudflare, HubSpot, Microsoft, or other website, analytics, cybersecurity, customer relationship management, or marketing providers.

Where required by applicable law, non-essential cookies or tracking technologies will be subject to applicable consent or preference controls.

You can also control cookies through your browser settings. Disabling cookies may affect the functionality or performance of certain portions of the website.

Analytics

CTEKS may use analytics technologies to understand how visitors use our website.

Analytics information may include:

• Pages visited
• Time spent on pages
• General traffic patterns
• Browser and device information
• Referring websites
• Approximate geographic location
• Website interactions

We use this information to improve our website, content, services, security, and user experience.

Website Forms and Security

Our website may use anti-spam, bot-detection, and cybersecurity technologies such as Cloudflare Turnstile or similar services.

These services may process information concerning your browser, device, network connection, IP address, or website interactions to distinguish legitimate visitors from automated or malicious activity.

Customer Relationship Management and Communications

CTEKS may use customer relationship management, email, marketing, ticketing, and communication platforms to manage inquiries and relationships with prospective and existing customers.

Information submitted through our website may be transferred to these systems so we can respond to your request, communicate with you, and maintain appropriate business records.

How We Disclose Information

CTEKS may disclose information to trusted service providers and vendors that assist us in operating our website and our business.

These providers may include companies that provide:

• Website hosting
• Website development
• Content delivery
• Cybersecurity
• Spam and bot protection
• Analytics
• Customer relationship management
• Email and communication services
• Marketing technology
• Cloud services
• Recruiting or applicant-management services
• Legal, accounting, insurance, and professional services

We may also disclose information where reasonably necessary to:

• Comply with applicable law
• Respond to legal process or government requests
• Protect the rights, property, or security of CTEKS
• Protect customers, employees, visitors, or other individuals
• Investigate fraud or cybersecurity incidents
• Enforce our agreements or policies
• Protect against security threats or illegal activity

Information may also be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

Sale and Sharing of Personal Information

CTEKS does not sell personal information for monetary compensation.

Depending on the technologies enabled on our website, certain information may be disclosed to analytics, advertising, or marketing providers in a manner that some privacy laws may define as “sharing,” “targeted advertising,” or a similar regulated activity.

Where applicable law provides an opt-out right, CTEKS will provide an appropriate method for exercising that right.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate operational, contractual, security, legal, accounting, or regulatory purposes.

The specific retention period may depend on:

• The type of information
• The purpose for which it was collected
• The nature of our relationship with you
• Contractual requirements
• Legal and regulatory requirements
• Accounting and tax obligations
• Security and fraud-prevention requirements
• Dispute or litigation requirements
• Applicable statutes of limitation

When information is no longer reasonably required, we may delete, anonymize, aggregate, or securely dispose of it.

Security

CTEKS uses reasonable administrative, technical, and physical safeguards designed to protect the information we handle against unauthorized access, acquisition, disclosure, alteration, loss, misuse, or destruction.

Depending on the systems and information involved, these safeguards may include:

• Access controls
• Authentication controls
• Multi-factor authentication
• Encryption
• Endpoint protection
• Network security
• Email security
• Security monitoring
• Vulnerability and patch management
• Backup and recovery measures
• Administrative policies and procedures

No website, network, electronic communication, or storage system can be guaranteed to be completely secure. Accordingly, CTEKS cannot guarantee absolute security.

Your Privacy Rights

Depending on where you reside and the laws applicable to CTEKS and your personal information, you may have certain privacy rights.

These may include the right to:

• Confirm whether we process personal information about you
• Request access to personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Request a portable copy of certain information
• Obtain information regarding categories of information collected or disclosed
• Opt out of certain targeted advertising
• Opt out of the sale or sharing of personal information where applicable
• Limit certain uses of sensitive personal information where applicable
• Appeal certain privacy-related decisions where required by law

These rights are subject to applicable exceptions and limitations.

We may need to retain certain information to comply with law, fulfill contractual obligations, prevent fraud, maintain security, resolve disputes, or establish or defend legal claims.

Exercising Your Privacy Rights

To submit a privacy-related request, contact us:

Email: Email us
Phone: (847) 200-3666

Please provide sufficient information for us to understand and process your request.

We may need to verify your identity before completing certain requests. Where permitted by law, an authorized agent may submit a request on your behalf, subject to appropriate verification.

CTEKS will respond to verified requests within the timeframe required by applicable law.

Non-Discrimination

CTEKS will not unlawfully discriminate against an individual for exercising an applicable privacy right.

Global Privacy Control

Where required by applicable law, CTEKS recognizes qualifying Global Privacy Control (GPC) or other legally recognized opt-out preference signals as requests to opt out of applicable sale or sharing of personal information or targeted advertising.

Do Not Track

Some browsers provide a traditional “Do Not Track” setting.

Because there is not a universally adopted standard governing traditional Do Not Track signals, our website may not respond to those signals except where required by applicable law.

This is separate from legally recognized privacy preference signals such as Global Privacy Control.

Children’s Privacy

Our website is intended for business and professional audiences and is not directed to children under the age of 16.

CTEKS does not knowingly collect personal information from children through the website.

If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.

Third-Party Websites

Our website may contain links to websites operated by third parties.

CTEKS does not control those websites and is not responsible for their content, availability, security, terms, or privacy practices.

We encourage visitors to review the privacy policies of third-party websites before providing personal information.

Social Media and External Platforms

CTEKS may maintain business profiles on LinkedIn and other social, professional, or technology platforms.

Information you provide directly to these platforms is governed by their respective privacy policies and terms.

If you communicate with CTEKS through a third-party platform, we may receive information that the platform makes available to us.

Customer Data

As a managed IT and cybersecurity provider, CTEKS may process information on behalf of customers while delivering contracted services.

Such information may exist within customer systems, computers, networks, cloud platforms, email environments, backups, security platforms, support platforms, or other technology environments.

When CTEKS processes information on behalf of a customer, the customer’s organization generally controls that information, and CTEKS processes it according to applicable agreements, customer instructions, and applicable law.

If your privacy question concerns information maintained by one of our customers, you should generally contact that organization directly.

Notice at Collection

Where required by applicable privacy law, CTEKS provides notice regarding the categories of personal information collected, the purposes for which it is collected or used, relevant retention practices, and applicable sale or sharing practices.

Where required, a notice or link to this Privacy Policy may be provided at or before the point at which personal information is collected through a website form or other mechanism.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our:

• Website
• Technology
• Services
• Vendors
• Business practices
• Legal or regulatory obligations

When we update this Privacy Policy, we will revise the Last Updated date above.

Material changes may be communicated using additional methods where appropriate or required by law.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

CompuTEK Solutions, Inc.
d/b/a CTEKS | Managed IT & Cybersecurity Services

10 N Martingale Rd
Schaumburg, IL 60173

Phone: (847) 200-3666
Email: Email us
Website: cteks.com