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Technology we support

Microsoft services and support

CTEKS deploys, manages and supports Microsoft technologies across cloud, on-premises and hybrid environments. Our services include Windows Server, Active Directory, identity management, endpoint configuration, security, migrations and ongoing administration.

Microsoft

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Tell us what you run today and we will take it from there.

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Microsoft · Managed by CTEKS

Build your business on a Windows foundation that stays dependable.

Most small and mid-size businesses run on Windows, Active Directory and often Windows Server. CTEKS plans, deploys and supports that foundation, then keeps it patched, monitored and backed up.

What CTEKS Handles

  • Windows Server installation, upgrades and consolidation
  • Active Directory and Microsoft Entra ID user and policy management
  • Windows 11 deployment and Windows 10 retirement planning
  • Group Policy, file share and permissions clean-up
Microsoft technologies

Everything Microsoft we deploy and manage

One team for implementation, migration, administration, security hardening, monitoring, optimization, identity, endpoint management and ongoing support across your Microsoft environment. What we deploy depends on your licensing and requirements.

Windows Server & Hyper-V

Deployment, upgrades and migrations, Active Directory integration, virtualization, patch management, security hardening, backup, disaster recovery, monitoring and ongoing support for on-premises, hybrid and Azure-connected Windows Server environments.

View Windows Server & Hyper‑V 

Active Directory & Group Policy

On-site and hybrid directory services, Group Policy, DNS and DHCP, kept clean, secure and well documented.

Windows 11 & Endpoint Management

Windows 11 deployment, upgrades, device configuration, Microsoft Intune, Entra ID joining, Autopilot, security policies, patching and lifecycle management.

View Windows 11 & Endpoint Management 
Microsoft Intune

Microsoft Intune

Device enrollment, compliance, security policies, app deployment and Windows Autopilot.

See endpoint management 
Microsoft Entra ID

Microsoft Entra ID

Identity, MFA, Conditional Access, PIM and Windows LAPS where appropriate.

View Microsoft Entra ID 

Microsoft 365

Tenant setup, migration, administration, security hardening and optimization.

View Microsoft 365 
Exchange Online

Exchange Online

Email migration, mailbox administration, spam and malware filtering.

Microsoft Teams

Microsoft Teams

Chat, meetings and business calling, set up and supported.

View Microsoft Teams 
Microsoft SharePoint

Microsoft SharePoint

Document libraries and intranets with controlled access.

View Microsoft SharePoint 
Microsoft OneDrive

Microsoft OneDrive

Secure file storage and sync, with migration from file servers.

View Microsoft OneDrive 

Microsoft Azure

Virtual Machines, Azure Virtual Desktop, Backup and Site Recovery, designed, migrated and supported.

View Microsoft Azure 

Microsoft Defender

Endpoint protection, threat prevention, detection and response where Microsoft security fits your environment.

See managed security 

Microsoft Purview

Data labeling, retention and compliance controls for mail and files.

Microsoft Sentinel

Cloud-native SIEM. CTEKS can deploy, configure, integrate and support Microsoft Sentinel as part of your security and SIEM strategy.

See security operations 

Microsoft 365 Licensing and Optimization

Help choosing and right-sizing licenses, and removing waste. Pricing and eligibility are set by Microsoft.

View Microsoft 365 Licensing and Optimization 
Windows Server and endpoints

Day to day infrastructure we manage

These are core managed IT services. Capabilities depend on your environment and agreement.

  • Windows Server deployment and administration
  • Server upgrades and migrations
  • Hyper-V virtualization
  • Active Directory and Group Policy
  • DNS and DHCP
  • File and print services
  • Windows Server security hardening
  • Patch management
  • Backup and disaster recovery
  • Monitoring and alerting
  • Azure migration and hybrid integration
  • Server lifecycle planning

Windows 10 reached end of support in October 2025, so Windows 11 migration is a service we offer. We plan the move, check hardware, deploy with Intune and Autopilot, and keep devices patched and secured. Related: Windows LAPS, Azure Virtual Desktop, Azure Virtual Machines, Azure Backup and Site Recovery.

Common Microsoft projects

What we are often asked to do

Most engagements start as a project and continue as ongoing support.

  • Microsoft 365 tenant to tenant migrations
  • Exchange Online migrations
  • Windows Server upgrades and replacements
  • Active Directory modernization
  • Entra ID and Conditional Access deployment
  • Intune and Autopilot deployment
  • Windows 11 migrations
  • Azure server migrations
  • Azure Virtual Desktop deployments
  • SharePoint and OneDrive migrations
  • Microsoft 365 security hardening
  • Licensing and cost optimization
Ongoing Microsoft management

More than a one time project

After the project, CTEKS can keep the environment healthy so it does not drift. Scope depends on your agreement.

  • User onboarding and offboarding
  • Microsoft 365 administration
  • License management
  • Identity and access reviews
  • Patch management
  • Endpoint compliance
  • Backup monitoring
  • Azure monitoring
  • Security policy management
  • Conditional Access reviews
  • Incident response support
  • Lifecycle planning
On premises, cloud or hybrid

We meet your environment where it is

Whether your environment still runs traditional Active Directory and Windows Server, is fully cloud based with Microsoft 365 and Azure, or sits somewhere in between, CTEKS can manage and modernize your Microsoft environment at a pace that suits your business.

Our approach

How a Microsoft engagement works

A simple, predictable process from first call to ongoing support.

Assess

We review what you run today, your licenses, and how Microsoft fits your business.

Plan

You get a scope, timeline and written quote before any work starts.

Implement

Planned migration and configuration with training, in windows that limit disruption.

Support

Ongoing administration, security reviews and help desk for your team.

Why CTEKS

Why businesses choose CTEKS for Microsoft

Secure by default

Identity, MFA and conditional access are set up first for Microsoft, so access is controlled from day one.

Migration without the weekend panic

Planned cutovers, user training and a rollback plan keep staff working while Microsoft changes underneath them.

Licensing that fits

We match Microsoft licenses to what each person needs, so you do not overpay or leave gaps.

Kept healthy after go-live

Admin tasks, policy reviews and cost checks continue every month, with plain-English reporting.

Good to know

A practical note on Microsoft

Windows 10 reached end of support in October 2025. Devices that cannot run Windows 11 should be replaced or isolated, because unsupported systems stop receiving security fixes.

Related Microsoft services

Plan your Microsoft project with CTEKS

Focused pages on the Microsoft projects we handle most often.

FAQ

Common questions

Can CTEKS manage our existing Microsoft 365 tenant?

Yes. We can take over administration, security settings, licensing and user management, starting with a review so we know what we are inheriting.

Can you migrate us from another Microsoft 365 tenant?

Yes. Tenant to tenant migrations are planned in phases covering mail, files, Teams, users and devices, with testing and a cutover plan to limit disruption.

Should we move our servers to Azure?

Not always. We compare Azure, on premises and hybrid options against your applications, budget and risk, then recommend what fits.

Do we still need Active Directory if we use Entra ID?

It depends. Some businesses can be cloud only, while others still need on premises Active Directory for servers or applications. We review your environment and advise.

Can you manage Microsoft Intune and Autopilot?

Yes. We can deploy and manage Intune and Windows Autopilot, including enrollment, compliance policies, app deployment and patching.

Can you help us implement MFA and Conditional Access?

Yes. We plan rollout by user group, set up policies, test them and train staff, then review them over time.

Can CTEKS manage Windows Server and Hyper-V?

Yes. This includes deployment, upgrades, patching, security hardening, backup, monitoring and ongoing support.

Can you help reduce Microsoft licensing costs?

Often, by right sizing licenses and removing unused ones. Pricing and eligibility are set by Microsoft, and we cannot promise a specific saving.

Do you support hybrid Microsoft environments?

Yes. We support environments that combine on premises servers, Active Directory, Microsoft 365 and Azure.

Can you secure Microsoft 365 against phishing and account takeover?

We can apply security hardening such as MFA, Conditional Access and email protections. No single control stops every attack, so we layer them and monitor.

Can you migrate file servers to SharePoint or OneDrive?

Yes, where it makes sense for your workflows. We plan structure and permissions first, then migrate in stages.

Can you manage Azure subscriptions and cloud costs?

Yes. We can manage Azure resources, security, monitoring and cost reviews as part of ongoing support.

Can you move us off an old Windows Server?

Yes. We inventory what the server does, migrate files, applications and sign-in to a current server or to cloud services, and retire the old machine with a tested fallback.

Who manages our Active Directory?

We can fully manage user accounts, groups, policies and sign-in security, or work alongside your internal team.

Free · No obligation

Ready to start working with our technology experts?

Tell us about your environment and we will follow up within one business day.

  • Network, backup and security health check
  • Plain-English report with a priority list
  • Written quote if you want our help

Prefer to talk? (847) 200-3666

Book a call with our team

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What happens next
  1. We typically respond within one business day. For urgent or emergency support, call (847) 200-3666. Your service agreement or SLA applies.
  2. A short call to understand your environment. The free assessment is done remotely; onsite visits are not included.
  3. You get a plain-English report, and a written quote if you want our help.
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