IT support for manufacturers and warehouses
Reliable systems keep production and warehouse operations running. We improve network performance, strengthen cybersecurity and reduce disruptions.
Keep production and office systems running
See how CTEKS reduces downtime and protects the systems your operation depends on.
Read the transcript
When your systems stop, production stops. Every minute of downtime costs money. Operations face real risks. Ransomware that halts production. Old systems that are never updated. An unreliable network and Wi-Fi. And no tested recovery plan. CTEKS helps with reliable networks and Wi-Fi, monitoring and fast support, layers of security, and a backup and recovery plan you can count on. Keep your operation running. Start with a free remote assessment.
An extension of your internal team
Services include infrastructure upgrades, system monitoring and technology integration. Relying on one designated computer person is a risk; get a full team behind your operation.
What you get
- Remote monitoring and managed IT support
- Support plans offering remote or virtual help, with onsite by arrangement
- Hardware and software management and upgrades
- Endpoint protection and security monitoring for workstations and servers
- Full technology support for your facility
- Better uptime for MRP/ERP systems through setup support and dedicated resourcing
Right-sized for your facility
Manufacturers often have larger workforces than typical offices, and not all production staff use computers. We tailor services to front offices supporting production.
Small offices
Up to 5 computers
Mid-sized sites
6 to 10 computers, including a server
Larger sites
11 to 50+ computers and multiple servers
Keep the floor running
Downtime on a production line or dock costs more than the repair, so we focus on keeping it from happening.
Fewer stoppages
Monitoring and patching that catch problems on servers, networks and devices before shifts are affected.
Office and floor connected
Reliable networks and wireless for scanners, terminals, label printers and the systems that feed your ERP.
Protected operations
Segmentation, backups and endpoint protection that limit how far an attack can spread.
Support for every shift
Help desk and remote support for users across locations, with onsite visits by arrangement.
How it works
A simple, predictable process.
Walk through
We learn your plant, warehouse and office systems and what cannot stop.
Plan
You get a prioritized plan with timing that respects production.
Improve
Changes are tested and scheduled around shifts and shipping windows.
Support
Ongoing monitoring, help desk and reviews keep operations steady.
What clients say about working with CTEKS
Rated 5.0 on Google across 23 reviews. Excerpts from real reviews.
“They were professional, efficient, reasonably priced, and very knowledgeable. They were able to fix the problem and had the server running within 3-4 hours.”
Posted on Google“Everything was done with the utmost professionalism and they had no trouble understanding some of the nuances of our software and accommodating them in the Azure environment.”
Posted on Google“We have used CTEKS for many years for our IT support. We are a corporation with multiple locations throughout the United States and CTEKS has been vital in integrating multiple networks and software programs during our growth and acquisitions. They are always one call, email or text away, no matter the day or time, no matter how big or small the issue is.”
Posted on GoogleSchedule a free consultation
Share your requirements and we will arrange a complimentary consultation to review your IT goals and suggest next steps.
- Network, backup and security health check
- Plain-English report with a priority list
- Written quote if you want our help
Prefer to talk? (847) 200-3666