Field deployment: our IT professionals at your site
When you need hands on equipment, CTEKS can send IT professionals to your location.
Free remote IT & security assessment
Know where your risks are before they become outages.
- Network, backup and security review
- Plain-English report, prioritized fixes
- Target response within one business day
What we do onsite
Cabling
Structured cabling for new and existing space.
Equipment installation
Installation of computers, network gear and peripherals.
Site relocation
Move your technology with minimal downtime.
Network activation
Bring new sites and networks online.
Troubleshooting and repair
Fix issues that need hands-on attention.
Dispatch and tracking
Integrated dispatch and tracking of every visit.
We manage your technology so you can manage your patients, and your customers too.
How a site visit works
Scope
We confirm what needs to be done, where and when.
Prepare
Equipment, access and a schedule are arranged ahead of time.
Deploy
Our technician completes the work and tests it.
Close out
Everything is documented and tracked in our ticketing system.
New equipment that arrives ready to use
Rolling out computers, network gear or point of sale equipment works best when it is prepared before it ships.
Configured before delivery
Devices are imaged, updated and enrolled in management before they reach your location.
Multi site rollouts
Offices, stores or clinics get the same setup, scheduled location by location.
Setup help for staff
Users get their accounts, data and software in place, with a contact for day one questions.
A schedule you can follow
Each location has a date, a checklist and a named contact.
How it works
A simple, predictable process.
Scope
We confirm the equipment, locations and dates.
Prepare
Devices are configured, tested and labeled.
Deploy
Equipment is installed on site by arrangement or set up remotely with your staff.
Verify
Each site is checked and added to monitoring and support.
Common questions
Where can you send technicians?
Onsite visits are arranged by location and availability. Contact us with your address and we will confirm what is possible.
Is onsite work part of the free assessment?
No. The free assessment is done remotely. Onsite work is scoped and quoted separately.
Get your free remote IT & security assessment
Find out where your risks are before they become outages.
- Network, backup and security health check
- Plain-English report with a priority list
- Written quote if you want our help
Prefer to talk? (847) 200-3666
