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Healthcare

IT support built for medical practices

A dependable network is critical in healthcare. We apply our industry experience to everything from initial system setup to ongoing support.

HEALTHCARE ITHIPAA alignedEHR supportSecure accessBackupSecure, reliable IT for medical practicesSupport that understands how a practice works

Free AssessmentCall (847) 200-3666

Overview

IT solutions for medical practices

  • Malware, spyware and security protection for workstations and servers
  • Support by remote session or phone help desk, with onsite visits by arrangement
  • Continuous remote monitoring and repairs as needed
  • Software maintenance and upgrades
  • Hardware and software management
  • EMR vendor selection, implementation and ongoing support
  • Service plans covering remote and virtual network support, with onsite by arrangement
  • HIPAA and HITECH compliance and technical support
Practice size

Solutions for every size of practice

1 to 4 physicians

Small practices get a full IT team without a full-time hire.

5 to 10 physicians

Medium practices get monitoring, security and dependable support.

11 to 50+ physicians

Larger practices get scalable infrastructure and a technical team that knows your setup.

Experience

Medical device experience

CTEKS supports a range of equipment, including perinatal and fetal monitoring systems, PACS, ultrasound, echo and nuclear imaging, radiation oncology devices, Pinnacle and Linac systems and Dolbey Fusion.

We work as an outsourced IT department, handling technical issues, device integration, spyware defense and HIPAA compliance. As EHR specialists we help practices choose vendors and support them throughout implementation.

Specialties include

Family practice, cardiology, osteopathic medicine, OB/GYN, dermatology, eye care centers and other specialties.

Why CTEKS

Support for the way your practice runs

Small and mid sized practices need dependable IT without a full time IT department.

Staff who get answers

Front desk, billing and clinical staff reach technicians who know your setup.

Your software supported

Practice management, EHR, imaging and e-prescribing connections kept working.

Security for patient information

Safeguards that reduce risk from phishing, lost devices and weak passwords.

A predictable monthly cost

One plan covers support, monitoring and security, so IT does not surprise the budget.

Our approach

How it works

A simple, predictable process.

Walk through

We learn your locations, staff and software.

Quote

You get a written scope and price.

Onboard

We document and bring devices under management.

Support

Help desk, monitoring and regular reviews.

Client reviews

What clients say about working with CTEKS

Rated 5.0 on Google across 23 reviews. Excerpts from real reviews.

VG
Violet G.★★★★★ Google review

“Efficient, fast and knowledgeable. I would definitely recommend them if you are looking for a new IT company!”

Posted on Google
AS
Anne S.★★★★★ Google review

“We have used CTEKS for many years for our IT support. We are a corporation with multiple locations throughout the United States and CTEKS has been vital in integrating multiple networks and software programs during our growth and acquisitions. They are always one call, email or text away, no matter the day or time, no matter how big or small the issue is.”

Posted on Google
MM
Marina M.★★★★★ Google review

“Our company switched to Cteks and I absolutely love working with everyone on the team! They are super fast to respond, fix issue remotely behind the scenes on call if needed.”

Posted on Google
Free · No obligation

We handle your technology so you can focus on patient care

Find out where your risks are before they become outages.

  • Network, backup and security health check
  • Plain-English report with a priority list
  • Written quote if you want our help

Prefer to talk? (847) 200-3666

Book a call with our team

Send us the details

What happens next
  1. We typically respond within one business day. For urgent or emergency support, call (847) 200-3666. Your service agreement or SLA applies.
  2. A short call to understand your environment. The free assessment is done remotely; onsite visits are not included.
  3. You get a plain-English report, and a written quote if you want our help.
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